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You can order Footlogics on-line or simply call us on 021 328 853 to place your order. Our offices are open from Mon-Fri during office hours. Please have your credit/debit card ready when you call. We accept Visa and Mastercard. If you have any general questions or need help, please don't hesitate to call us...! |
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Footlogics orthotics are available from X-Small to X-Large, covering all men's and women's shoe sizes from 3 to 13. Please check our Sizing Guide to determine which size Footlogics is the correct one for you. We also have orthotics in young children's shoe sizes: Footlogics Kids
The full-length model (Footlogics Comfort) can be trimmed to size with normal scissors in case the insoles are too long for your shoes. In most cases this won't be necessary and the insole should fit perfectly into your footwear, without any trimming.
Please remove any existing innersoles from your shoes, before placing Footlogics orthotics inside them. It may take a few days to get used to Footlogics orthotics. You can break them in by only wearing the orthotics for 1-2 hours a day, gradually increasing the number of hours of wear every day.
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For your convenience, Footlogics New Zealand offers three different payment solutions.
1) Credit/Debit card: pay with your VISA or Mastercard, 100% secure (see below for more details about Internet Security)
2) Paypal: check out fast with Paypal Express!
3) Bank transfer: please e-mail us to request our bank details
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We charge a flat rate of $4.00 to ship your order, regardless of how many pairs you order. |
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All orders received before 3.00 pm will despatched the same day! Delivery to locations on the North Island take about 1-2 days. Shipments to the South Island may take 3-4 days.
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When you purchase Footlogics orthotics your walking comfort is guaranteed! If our product does not provide you with the level of comfort you expected, please return the goods within 30 days of purchase (with your receipt) and we will refund your money in full, no questions asked.
Even if you have worn the product for a while and/or have trimmed the insoles with scissors, you will still be able to receive a full refund. As soon as we have received the orthotics back from you, we will send you a cheque or transfer the funds into your bank account, if you wish.
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We employ 100% secure credit card payments processiing through a service called WorldPay. WorldPay is owned by the Royal Bank of Scotland (RBS) and they have been providing secure online payments for many years to thousands of merchants across the world. Importantly your credit card details are never stored on any computer, anywhere in the world.
Our shopping pages are encrypted with a 256-bit SSL Certificate on a secure server, protecting your personal information during the Checkout Process.
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At Footlogics we respect your privacy. We do not disclose our customer details to any outside parties. We do not put your name, address or e-mail address on any mailing lists. We do not keep any financial information on record. We only keep your name, address, phonenumber and purchase history on file for a period of 12 months. This information remains strictly confidential at all times. |
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Footlogics Sizing Tables:
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Please use the sizing table to select the correct size orthotic. If you are not sure what your shoe size is, or if your shoe size falls in between our orthotic sizes, simply measure the length of your foot with a ruler, from the back of the heel to the tip of the big toe. You can rest assured that by measuring your foot you'll always receive the correct size orthotic. (Please note the Comfort full-length insoles can be trimmed to size with regular scissors, if they don't exactly fit into your shoes)
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Footlogics Kids are available in two sizes: Kids (K) and Small Kids (SK). Typically, the SK orthotic is suitable for children from about 4 1/2 years of age to about 6 years, and the K orthotic will fit children from 7 to 9.
For children with a shoe size 4 or larger the Casual or Comfort orthotics are suitable (for example, X-Small will fit a foot size 4). Footlogics Kids orthotics are suitable for most types of children's footwear. No special fitting is required, just slip the orthotics in their shoes.
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